segi77 Privacy Policy – Your Data, Protected

1. Introduction

segi77 ("segi77," "we," "us," or "our") operates the online gaming platform accessible at segi77.bio (the "Platform"). We are committed to protecting the privacy and personal data of every player who registers and participates on our platform, particularly Filipino players whose data is processed in connection with their segi77 account and gaming activity.

This Privacy Policy ("Policy") describes the categories of personal data segi77 collects, the purposes for which that data is processed, how it is protected, how long it is retained, with whom it may be shared, and what rights players have in relation to their personal data. This Policy applies to all users of segi77, including registered players and visitors to the Platform who have not yet created an account.

By registering an account or using the segi77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of the overall agreement between you and segi77, alongside our Terms & Conditions and Responsible Gaming Policy.

2. Information We Collect

segi77 collects personal data in the following categories:

2.1 Registration and Identity Data. When you create a segi77 account, we collect your legal full name, date of birth, Philippine mobile number, email address (if provided), and a copy of a valid government-issued identification document (such as your UMID, driver's licence, or Philippine passport). This information is required to verify your identity, confirm your eligibility to participate (21+ requirement), and comply with applicable regulations.

2.2 Financial Data. segi77 collects transaction records associated with deposits and withdrawals made via GCash, PayMaya, BPI, BDO, and Metrobank. We do not store full payment card numbers or complete banking credentials. Financial data is processed through secure, encrypted payment channels and is retained for regulatory compliance and dispute resolution purposes.

2.3 Gaming Activity Data. We record your game history, bet amounts, outcomes, session durations, and platform interactions. This data is used to maintain the integrity of the Platform, fulfill bonus and loyalty programme obligations, and identify patterns that may indicate problem gambling behaviour.

2.4 Technical and Device Data. segi77 automatically collects technical data when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone. This information is used for security monitoring, fraud prevention, and platform optimisation.

2.5 Communications Data. Records of your interactions with the segi77 support team — including live chat transcripts and email correspondence — are retained for quality assurance, dispute resolution, and regulatory compliance purposes.

2.6 Location Data. segi77 may collect geolocation data (derived from your IP address) to verify that you are accessing the Platform from the Philippines and to comply with jurisdictional requirements. We do not collect precise GPS-level location data.

3. How We Use Your Information

segi77 processes your personal data for the following purposes:

• Account creation and management: To open, maintain, and close your segi77 account, verify your identity, and manage your player profile;
• Transaction processing: To process deposits, withdrawals, and bonus credits in Philippine Peso accurately and securely;
• Legal and regulatory compliance: To meet obligations imposed by applicable Philippine laws and regulations, including anti-money laundering (AML) requirements and age verification;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account theft, collusion, and other prohibited conduct on the Platform;
• Customer support: To respond to your enquiries, resolve disputes, and assist with account recovery;
• Responsible gaming: To identify players who may be experiencing gambling-related harm and to administer self-exclusion or account restriction requests;
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and content of segi77;
• Marketing communications: To send promotional offers, bonuses, and platform updates to players who have consented to receive such communications (subject to opt-out rights described in Section 9).

4. Legal Basis for Processing

segi77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and segi77 (i.e., operating your account and processing your transactions);
• Legal obligation: Processing required to comply with applicable laws, including AML regulations and age-verification requirements;
• Legitimate interests: Processing required for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: Processing of data for direct marketing communications, where you have given explicit prior consent. Consent may be withdrawn at any time.

5. Sharing of Personal Data

5.1 segi77 does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only in the following limited circumstances:

• Payment processors: Financial data is shared with segi77's authorised payment partners (GCash, PayMaya, BPI, BDO, Metrobank) strictly for the purpose of processing your transactions;
• Identity verification providers: Identity documents may be shared with third-party KYC (Know Your Customer) verification services to confirm your eligibility;
• Game software providers: Technical identifiers (not full personal data) may be shared with licensed game providers to enable game operation and track RTP compliance;
• Regulatory authorities: segi77 may disclose personal data to Philippine regulatory bodies or law enforcement agencies where required by law or pursuant to a valid legal order;
• Service providers: Technical service providers (e.g., cloud hosting, analytics) may process data on segi77's behalf under strict data processing agreements that prohibit independent use of your data.

5.2 Any third parties who process data on behalf of segi77 are contractually bound to process such data only in accordance with segi77's instructions and this Privacy Policy.

6. Cookies and Tracking Technologies

6.1 segi77 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help us recognise you across sessions, maintain your login state, and understand how you use the Platform.

6.2 The categories of cookies segi77 uses include:

• Strictly necessary cookies: Required for the Platform to function correctly, including session management and security tokens. These cannot be disabled;
• Analytical cookies: Used to understand player behaviour and improve Platform performance. Data collected is aggregated and anonymised where possible;
• Preference cookies: Store your platform settings, language preferences, and display options between sessions.

6.3 You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality.

7. Data Security

segi77 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, hashed and salted password storage, multi-factor authentication for sensitive account actions, access controls limiting internal data access to authorised personnel only, and regular security audits and penetration testing of Platform infrastructure.

While segi77 takes every reasonable precaution to protect your personal data, no internet transmission or electronic storage system is completely infallible. In the event of a data breach that is likely to affect your rights and freedoms, segi77 will notify you in accordance with applicable legal requirements.

8. Data Retention

segi77 retains your personal data for as long as your account remains active, and for such additional period as is required to comply with applicable legal obligations. Specifically:

• Account registration and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction;
• Game history and session data is retained for three (3) years;
• Support communications are retained for two (2) years from the date of each interaction;
• Marketing consent records are retained for the duration of the consent plus one (1) year following its withdrawal.

Upon expiry of the applicable retention period, data is securely deleted or irreversibly anonymised.

9. Your Rights

As a player on the segi77 platform, you have the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data segi77 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to legal retention obligations and fraud prevention requirements;
• Right to restriction: You may request that segi77 restrict processing of your data in certain circumstances (e.g., while a data accuracy dispute is pending);
• Right to data portability: You may request a copy of your data in a structured, commonly used, machine-readable format;
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing;
• Right to opt out of marketing: You may opt out of receiving promotional communications from segi77 by adjusting your account notification settings or by contacting our support team.

To exercise any of the above rights, please contact the segi77 data privacy team via the contact details in Section 12. segi77 will respond to all valid requests within thirty (30) days.

10. Children and Minors

The segi77 platform is strictly not intended for individuals under 21 years of age. segi77 does not knowingly collect personal data from individuals below this age threshold. If segi77 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended, the data will be deleted, and any funds on the account will be returned to the depositing payment method in accordance with our account closure procedures.

If you believe a minor has registered on the segi77 platform, please contact our support team immediately so that appropriate action can be taken without delay.

11. Changes to This Policy

segi77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. Material changes will be communicated to registered players via the mobile number or email address on file, or via a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this Policy. Your continued use of segi77 following notification of a revised Policy constitutes your acceptance of the updated terms.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact the segi77 data privacy team:

• Email: [email protected]
• Live Chat: Available 24/7 inside the segi77 platform
• Platform: segi77.bio  |  🇵🇭 Serving the Philippines

This Privacy Policy was last updated on 1 June 2026. It supersedes all prior versions and forms part of segi77's overall player agreement alongside the Terms & Conditions and Responsible Gaming Policy.